How Gather information by using TroubleShootingScript (TSS) for Active Directory replication issues

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TSS toolset includes PowerShell-based tools and a framework for data collection and diagnostics. The toolset aims to simplify data collection and help resolve cases efficiently and securely.

  • This tools use for gather all information related to AD replication issues
  • Before contacting Microsoft support, you can gather information about your issue.
  • Don’t use the Windows PowerShell Integrated Scripting Environment (ISE).

Installation instructions :

  1. Download TSS and extract it in the C:\tss folder

https://learn.microsoft.com/en-us/troubleshoot/windows-client/windows-tss/gather-information-using-tss-ad-replication#gather-key-information-before-contacting-microsoft-support

  1. Run PowerShell as administrator.
  • cd: c:\tss [hit Enter]
  • Set-ExecutionPolicy -Scope Process -ExecutionPolicy Bypass [hit Enter]
  • .\TSS.ps1 -Scenario ADS_General -noProcmon -noPSR -noVideo [hit Enter]

Sample Action Show as below :

  • Click Accept for Proceed.

  • Scanning process may take several minutes to complete.

  • Once scanning is done, it will show the file location and you need to find it.

  • After a support case is created to Microsoft, this file can be uploaded to the secure workspace for analysis.

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